Help & FAQ

How long does an inbox live?

Each temporary inbox normally lives for 24 hours from creation. After expiry, the address is not permanent storage and should not be your only recovery channel for an important account.

What happens if a purchased domain disappears?

A purchased receive-only root is assigned exclusively to your account inside Inboxes.Run while it remains serviceable. Supplier roots can stop working at any time. No minimum lifetime or automatic replacement is included unless separately stated in writing. Registrar ownership and DNS control are not included.

How do REST API and IMAP work?

Sign in and open “API / IMAP” to generate or manage your API key and see your current limits. The REST base URL is https://inboxes.run/api/v1. Receive-only IMAP is available at imap.inboxes.run:993 with TLS. IMAP is read-only. Keep API keys and mailbox passwords private.

How are domains billed?

In “My domains”, choose a TLD and quantity. The current per-domain price and total are calculated before checkout, including automatic volume pricing. After confirmed payment, available healthy domains are assigned to your account. If payment is confirmed but fulfillment fails because of an Inboxes.Run technical issue, contact support with the payment or order reference.

When can I buy domains?

“My domains” shows live price and inventory by TLD. Checkout is available only while healthy unassigned supplier roots are in stock. For larger quantities or unusual requirements, use the bulk-order form.

An expected message did not arrive. What should I check?

• Confirm the exact inbox address is still active and has not passed its 24-hour lifetime.
• Refresh the inbox and allow for sender-side delivery delay.
• Remember that unknown, expired and historical recipients are rejected rather than collected by catch-all.
• If the active inbox still does not receive an expected message, send support the inbox address, approximate time and sender domain. Do not send passwords, API keys, one-time codes or other secrets.

What use is prohibited?

Phishing, credential harvesting, account takeover, use of former-user or misdirected recovery mail, residual-mail harvesting, unlawful surveillance and attempts to bypass access or rate-limit controls are prohibited. See the Acceptable Use Policy for the full launch rules.

Contact support

Telegram: @inboxesrunsup.

For billing issues include the order or provider reference if available. Never send your API key, mailbox password, login secret or one-time code.